FAQ Category

FAQ

  • Q Are you manufacture ?

    A Yes with no doubt
  • Q Do you offer after-sales service?

    A Our after-sales service policy system consists of Warehouse replenishment (like USA)and maintenance+Coodinator Serivce(like UAE) and Direct replacement by new product 
  • Q Can I get a sample?

    A Totally acceptable,But in consideration of our production schedule and raw material stock,pls confirm us with details of your requirement before order
  • Q Can you provide your certifications?

    A Yes,We have,could you please leave us your contact information,Our SGS and BSCI certificate will be sent to you within 24 hours?
  • Q Do you have a list of your most popular products?

    A Yes,we have,Our customers consists of Wholesalers,Online Sellers(like Amazon,Ebay),Offline Furniture Store&Shop and project based customers,Could you please tell me your sales channels and main marget region?We will send you the list of Hot Sale Modesl accordingly based on our sales record.
  • Q Who could provide the Warranty Service?

    A Normally is one year warranty from the shipping date.If it is within the warranty period, the original factory will be responsible for it. If it is out of warranty, we will provide paid maintenance service.
  • Q Which payment method do you accept?

    A We accept T/T,L/C,D/P D/A,MoneyGram,Credit Card,PayPal,Western Union,Cash,Escrow;
  • Q What is the minimum quantity for mass purchase ?

    A Different models can be mixed in one container, but the quantity of each model should not be less than MOQ.The MOQ for each product is different, so it would be recommended to refer to the detail page of the product you are interested in. If you need further clarification, send me the product link, and I will reply as soon as possible.